V. Shankar · Product Designer · Bengaluru

Decision systems for lending, government, and agentic AI

8+ years designing regulated, high-stakes workflows into experiences that work for everyone — from first-time borrowers to government executives

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From strategy to experience

Three case studies across lending, government, and agentic AI — each from first research to shipped product.

Digital Lending Platform dashboard

B2B SaaS · LOS · NBFC

Digital Lending Platform — Legacy LOS to B2B SaaS

Can a few clicks replace weeks of paperwork?

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Borrower self-service app screens

PWA · Self-service · Lending

Ashv Finance — Offline-First Lending for India's MSMEs

Can borrowers who've never used an app manage a loan on their own?

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Agentic AI decision interface

Agentic AI · Decision UX

Agentic AI — Decision Support for Government Case Review

Approving is easy. Denying is deliberate. The human is never a rubber stamp.

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Designing the rules of the system

Whether shaping design systems or defining how AI agents behave, my work is about creating structure — the rules, patterns, and principles that make complex systems consistent, scalable, and worthy of trust

Digital Lending Platform dashboard

B2B SaaS · LOS · NBFC

Design System — One System, Every Product, Zero Guesswork

What if consistency didn't slow teams down, but sped them up?

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Distinguished Scholar at the Interaction Design Foundation

Recognized by the IxDF for excellence in UX and product design — a testament to continuous learning and design craft. View profile